Return Policy Mastermind Printing LLC Return Policy All customized products from Mastermind Printing are final sale due to the personalized nature of monogrammed gifts. Mastermind Printing wants you to be completely satisfied when shopping with us!  We inspect and hand package every order and ensure all product quality and personalization accuracy.  However, if you receive incorrect or damaged product, you may return the product for a replacement or a refund within 14 days of the receipt of your order. Sale and personalized items are final sale, unless your received an item with a defect.  Unfortunately, shipping fees are also non-refundable.  If you are returning a product due to a defect, we will be happy to ship your replacement free of charge.  All Decals are NON-RETURNABLE unless it was an error due on our part.  Please inspect your order immediately upon arrival. If you receive a damaged or defective item, you must contact us within 48 hours of delivery. If our returns department receives the merchandise within 14 days of delivery, a refund will be issued to the original form of payment. Due to credit card processing fees, there will be a 10% restocking fee on all cash refunds. There will be no restocking fee if you choose to accept store credit.